Support Center

ActiSleep Not Visible In The Device Grid

Last Updated: Jul 26, 2016 05:53PM CDT

Please refer to the following FAQ article as the ActiSleep and the GT3X/GT3XE use the same USB controller. The same procedure applies to the ActiSleep devices.

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If you need any further assistance, please go to our support portal at https://help.theactigraph.com/home. From there, you can view many helpful FAQ's and Troubleshooting Articles; log in to check any existing Support Requests; or create a new Support Ticket if you are unable to find a solution. You can also email us at support@theactigraph.com or give us a call at (877) 497-6996, Monday through Friday, 8 am to 5 pm CST.

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