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GT1M Not Visible Device Grid

Last Updated: Jul 26, 2016 05:55PM CDT

Please refer to the following FAQ article as the GT1M and the GT3X/GT3XE use the same USB controller. The same procedure applies to the GT1M devices.


If you need any further assistance, please go to our support portal at From here, you can view many helpful FAQ's and Troubleshooting Articles; log in to check any existing Support Requests; or create a new Support Ticket if you are unable to find a solution. You can also email us at or give us a call at (877) 497-6996, Monday through Friday, 8 am to 5 pm CST.

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