Support Center

How do I find my Product Key?

Last Updated: Feb 22, 2018 12:25PM CST

In some cases, you may need to provide a valid ActiLife Product Key to ActiGraph's Sales or Support Team. To find this, open ActiLife and go to Help, then choose Activation Details. You will see a dialog similar to this if you are using ActiLife 6. 

product_key.png


You can also find when your Subscription is due for renewal, and you can copy the Product Key to your clipboard so you can paste it into any correspondence you need to send to ActiGraph.
 

For ActiLife 5.x users, go to Help, then Deactivate, and click on the View Activation Details link below the text box.

al5-prodkey.png

From here you will be able to find your Product Key.

If you need any further assistance, please go to our support portal at https://help.theactigraph.com/home. From here, you can view many helpful FAQ's and Troubleshooting Articles; log in to check any existing Support Requests; or create a new Support Ticket if you are unable to find a solution. You can also email us at support@theactigraph.com or give us a call at (877) 497-6996, Monday through Friday, 8 am to 5 pm CST.

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