Support Center

How do I disable automatic firmware updates on initialization in ActiLife?

Last Updated: Jul 19, 2017 09:28AM CDT

By default, new device firmware updates are forced whenever an activity monitor is initialized in ActiLife.  This setting can be seen in the Tools->Options menu as shown below:

updateFirmware_Setting.jpg

Notice: ActiGraph highly recommends that this setting remain enabled by default.  By disabling firmware updates, you will not receive regularly released patches which could greatly improve battery life performance and/or address outstanding bugs.  

To disable firmware updates:


- Close ActiLife.
- Navigate to %localappdata%\ActiGraph in Windows Explorer.explorer_2016-03-29_10-22-18.png


- Navigate to the ActiLife.exe directory (if there are multiple ActiLife directories, navigate to the one that was modified most recently).
explorer_2016-03-29_10-23-43.png


- Navigate to the latest version of ActiLife that you are using.
explorer_2016-03-29_10-24-09.png

- Make a copy of "user.config".
explorer_2016-03-29_10-24-57.png- --



- Open the original "user.config" using Notepad and add the following setting:

<setting name="UpdateFirmwareOnInit" serializeAs="String">
            <value>False</value>
</setting>


notepad_2016-03-29_10-26-44.png


- Save the "user.config" file with changes.
- Reopen ActiLife.
- Verify Firmware Updates are turned off in the Options dialog.


ActiLife_2016-03-29_10-27-50.png

Note: Admin rights may be required to make this change.

If you need any further assistance, please visit our support portal at https://help.theactigraph.com/home. From there, you can view many helpful FAQ's and Troubleshooting Articles, log in to check any existing Support Requests, or create a new Support Ticket if you are unable to find a solution. You can also email us at support@theactigraph.com or give us a call at (877) 497-6996, Monday through Friday, 8 am to 5 pm CST.

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